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The people here are very nice, helpful, and extremely honest. They don’t try to sell you products you don’t need, and they are detailed in explaining steps to take when cleaning your pool. I am always greeted by staff with a smile. My pool started off as a swamp… Its 20×40 in size; in ground. It is now almost a clear blue, all because of the helpful advice and directions from the staff. They could have easily scared me into thinking I needed their maintenance service by saying it was a task best left for professionals, but instead, listened to my needs and respected my wishes of needing to stay within my budget. I would never go anywhere else!

 

I can’t say enough good things about Steve and the staff at Underwater Pool Masters. I stumbled upon Underwater Pool Masters after calling numerous places near where I live (south of Worcester) over the course of many weeks, I guess my pool situation was not attractive enough for them. I am a new pool owner and knew nothing about pools so I was of zero help. I’m about 40-45 minutes away from Underwater Pool Masters and I wasn’t sure they would even consider it. They did, and they came out as fast as possible, fixed my leak, fixed my pump, educated me on everything I need to know, and got my pool running. Fast and efficient! Thank you Steve and the team at Underwater Pool Masters, you guys ROCK!

Today I visited the West Boylston store for the first time. The owner Steve and his staff were amazing! Extremely knowledgeable, they use the newest technology to test your water and generate a “to do list” which is easy to follow. Underwater Pool Masters has all the chemicals and supplies you need at reasonable costs. Steve is nationally accredited and offers training courses to other professionals and takes the time to teach his customers! Over-all the service was above and beyond what I expected! Do yourself a favor and visit the store with your water sample, you will not be disappointed! Thank you Steve and staff!